Essential checklist for evaluating website maintenance agreements to ensure your site stays secure, updated, and performing well.
Security Updates
Your maintenance contract should include regular security patches and vulnerability scanning.Backup Procedures
Ensure daily backups with off-site storage and tested recovery procedures.Performance Monitoring
Look for uptime monitoring, speed optimization, and regular performance reports.Support Response Times
Understand the SLA for emergency vs routine support requests.About This Guide
This guide is compiled from industry best practices, expert interviews, and our own experience helping businesses navigate these decisions.
We regularly update our guides to reflect the latest industry standards and regulations. If you have feedback or suggestions, we welcome your input.